Welcome to my first post here on Level Up M365!
A little about me
To start, my name is Joe Cole. I am a Microsoft Certified Professional/Microsoft 365 Enterprise Admin Expert, a grad of Western Governors University and hold a plethora of other IT certificates (mostly Microsoft related). I dabble in software development, and love to create apps on the M365 Power Platform.
My family is located in central Indiana and as one can safely assume, they play a huge role occupying my time when I am not in the technology world.
My hobbies include the typical jock stuff, researching everything tech, using AI to write native JS code, and figuring out how to refurbish/hack/reuse old hardware to prolong its life.
In my 9-5 job I have the blessing of making the Microsoft 365 suite add value to my end user base of 10,000+ folks in a large, complex non-profit environment. I wear many hats in this role. They range from Architect to help desk associate, trainer, and all in between. Working with end users and C-Level executives gives me a broad view of diverse workflows. And for better or worse, I get to feel the pain of the decisions made. I get to stick around after vendors/consultants leave and figure out how to make the large IT investments work.
A little about this site
In the field, I often find myself repeating the same explanations as I try to demystify new Microsoft 365 apps. The constant stream of updates tied to an M365 license can create confusion, and this site is my way of helping cut through that noise. After years of learning from support communities, it’s time for me to give back.
I’ll focus primarily on the core Microsoft 365 apps and services, SharePoint, the low‑code Power Platform, Microsoft Teams, and business tools like Planner and OneNote. Occasionally, I’ll branch into related topics such as hardware, digital‑workforce modernization across Windows, Mac, and mobile, or even Azure services when they support the M365 story.
I’m taking requests for topics, and you’ll find ways to contact me below. Most posts will simply scratch my own itch. I also welcome feedback challenge my solutions, improve them, or share how they helped you solve a real problem.
Contact Info
To subscribe to my newsletter links, social media links, and if you would like to contact me use this page. Thanks for stopping by, and I look forward to hearing from ya!
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