Podcast #7 Fireside Chat about AI Bots in the enterprise

Hey All,

Got a new one for you today that talks about my experience with AI chat bots in the enterprise.

AI Generated summary,

1. Personal Experience and Usage: Joe has used ChatGPT since December 2022 and integrated it into the Microsoft platform using Web APIs. He balances between Microsoft 365 services and Google Workspace due to personal preferences and practical needs.
2. Philosophical Approach: He emphasizes using the chatbot that aligns with the primary platform of the user (Google bot for Google environments, Microsoft Copilot for Microsoft environments) to avoid integration issues and ensure seamless data access.
3. Data Access and Integration: Joe notes that Microsoft’s tools offer better integration with enterprise data (like Dataverse and SharePoint), whereas Google lacks equivalent database solutions.
4. Practical Challenges: He highlights the difficulties of integrating third-party solutions (e.g., SurveyMonkey) into a cohesive system and prefers first-party solutions for better data compatibility and ease of use.
5. Adoption and Change Management: Joe advises a cautious approach to adopting new technologies, suggesting phased rollouts and considering the rapid pace of changes in the tech landscape.
6. Future Outlook: He hopes for stability in the rapid advancements, noting that while 2023 was a year of invention, 2024 might be a year of implementation, which could ease adoption challenges.

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AI Generated Transcripts

• https://levelupm365.com/portfolio/podcast-episode-7-ai-generated-transcripts/

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