AI Summary
- Chatbots are reactive; they respond when prompted (e.g., retrieving a calendar event when asked).
- Agentic AI (Autonomous Bots) take proactive actions based on predefined conditions (e.g., monitoring tasks for inactivity and flagging overdue ones).Use Case Example: In software development, an agentic bot could take requirements from a structured document, set up databases, create UI forms, and generate Power BI dashboards—automating much of the early development work.
- Differentiation: Autonomous bots are typically specialized in a narrow task, while chatbots are broader in scope but less in-depth. IE. Password reset, queries on HR policies, onboarding FAQ, etc.
Links
- Microsoft Blog autonomous agents – https://blogs.microsoft.com/blog/2024/10/21/new-autonomous-agents-scale-your-team-like-never-before/
- Copilot Chat Bot – https://www.microsoft.com/en-us/microsoft-copilot/copilot-101/what-is-a-chatbot
- checkout my Copilot AI category for my details – https://levelupm365.com/category/microsoft/copilot/
- AI Generated Transcription – https://levelupm365.com/portfolio/podcast-12-fireside-chat-autonomous-agentic-agents-vs-generative-ai-chat-bot-ai-transcripts/
Did you know I have a Podcast? Check out the links below and follow the show!
- Apple Podcasts – https://podcasts.apple.com/us/podcast/level-up-m365/id1718776415
- Spotify – https://podcasters.spotify.com/pod/show/levelupm365/
If this post was helpful, please share it as a token of your appreciation and consider subscribing to be notified of new content!
Level Up M365 